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Loop 2000 segment PRV: Segment Has Data Element Errors

Error Message

Loop 2000 segment PRV: Segment Has Data Element Errors

Description

The error will appear as a rejection in the Electronic Module.  It means that a staff has been setup as a Bill To provider but is missing billing information on the claim. There are two places to check for a staff to be setup as a Bill To provider: Staff module and Payers module.

Resolution

Staff Module
  1. Go to the Staff Module > Billing Tab.
  2. Change Bill-to Provider drop down to No.

    Staff Bill To 1.10.20.png
     
  3. Click Save.
Payers Module
  1. Go to the Payers Module > Rates tab > Staff sub-tab.
  2. Change Bill To column drop down to either No or [Default] if Staff module is already set to No.

    Payers Bill To 1.10.20.png
     
  3. Click Save.
  4. Resend the claim.
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