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Error: Invalid Place of Service

Error Message

Invalid place of service.


This error will appear in the Time Module on a service line when the Place of Service selected on the service line isn't allowed for the client's payer.


  1. Go to the Payers Module.
  2. Double-click on the payer that needs to be modified.
    • The payer's window will open.
  3. Click the Places tab.

  4. Hold down your Ctrl (Command on Mac) key and click to select the places of service allowed for this payer.
  5. Click Save.

Important Note: Once the cause of an error has been resolved, the original service line must be re-saved in the Time Module by double-clicking on the service line anywhere that is not a blue link (i.e. staff's name) to open and clicking Save once again. If the cause of the error has been resolved then the error will no longer appear in the Time Module.

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