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Procentive Knowledge Hub

Clear Your Cache in Google Chrome

Overview

It's a good idea to clear your cache on a regular basis. It will improve the efficiency and speed of your computer. Sometimes it also solves issues you might be experiencing in Procentive. We often ask customers to clear their cache, since in many cases, this simple step can solve the problem.

Delete Your Cache, History, and Other Browser Data

  1. Click on the lines in the upper right hand corner (customize and control Google Chrome).
  2. Click on History.
  3. Click Clear Browsing data…
  4. Obliterate the following items from: The Beginning of Time.
  5. Make sure these boxes are checked:
    • Browsing history
    • Download history
    • Cookies and other site and plug-in data
    • Cached images and files

      Clear Cache

       
  6. Click Clear Browsing Data.

Note: You may also view the directions on Google Chrome.  

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