You have duplicate diagnoses.
This error is found in the Billing Module > Add window when checking services to be billed. This error will appear when a service line has the same diagnosis code selected more than once.
- On the error line, click fix.
- The Change Time window will open.
- Click the Diagnoses tab.
- Hold down Ctrl (Command on Mac) key on your keyboard and click once on the duplicate diagnosis code(s) to un-select it from the list.
- Click Save
- Return to the Create New Invoices error window.
- Click Check.
NOTE: We recommend reviewing the Client module > Diagnosis tab and updating if needed to prevent duplicate diagnosis codes on claims in the future.