Procentive supports the following computers and operating systems:
- Windows PC: The operating system needs to be Windows 7 or higher. Procentive will work with Windows Vista, but it does not run on Windows XP.
- Macintosh/Apple: The operating system need to be Snow Leopard or newer.
- Tablets: Procentive supports both Mac (iPad) and Android-based tablets.
Note: We are often asked which tablet we recommend. Much of this comes down to a personal preference. If you are considering purchasing a tablet, we suggest lending one from a staff member or friend so you can practice on Procentive with it. A test drive such as this is the best way to decide which tablet you prefer. If practicing on a borrowed device is not an option, you could ask other Procentive users on our ProCare User Community.
Procentive supports the following internet browsers:
- Google Chrome: The most updated version is preferred. Your browser should automatically update to the most recent version unless you have a network administrator that prevents these automatic updates.
- Internet Explorer: As of 1/1/2020, Procentive no longer supports any version.
- Safari: The most updated version is preferred. Procentive only supports this browser on Macintosh computers.
- Chromium Edge: Procentive will support this browser, once it has been released.
Important: There is one internet browser we ask that you do NOT use for Procentive: Mozilla Firefox. Procentive does not support Firefox, therefore it will not display properly.
The final thing you’ll need to do to ensure that Procentive functions at full capacity is to verify your software settings.
- Adobe Reader: Verify that you have the latest version downloaded to your computer. Procentive displays documents and reports in a PDF format. Adobe Reader is free, and easy to download or update from the Adobe website. Click on this link to do so now: Adobe PDF Reader.
- Pop-Up Blockers: Warnings and alert messages appear in the form of pop-up windows in Procentive; therefore, it's important that you allow pop-up windows for the Procentive website. This article will provide you with instructions on how to Allow Procentive Pop-Ups.
- Procentive's URL: To access the Procentive website quickly, we recommend you save Procentive as a favorite in your browser. You can do this now by simply clicking on this link: https://app.procentive.com/