Research Accounting Discrepancies

When reconciling your bank account or accounting system with Procentive, there are several things to consider:

1. Are you locking your months in the Accounting Module?   
   • This article discusses the implications of doing so: Close out a Month.
2. What date are your staff using for the payment date when they save a payment?   
   • When saving a payment, the date will default to the current date, not:
     • the date that the payment was received by your bank
     • the date of the ERA
     • the anticipated Payment date as seen in the ERA report
3.  If you are using Credit Card processing, the payment in Procentive will show the full client payment.  It does not exclude what your agency receives after the fees have been paid.