Overview
When you first transition to Procentive, you may have a client balance in another system that you would like to bring over to Procentive. This article will explain how you can do this.
Create Code BF1000
- Go to the Codes Module.
- Click Add.
- Enter code Number as BF1000.
- Enter code Name as Balance Forward.
- Go to the Billing tab.
- Set the Time/Unit Ratio drop-down Allow override of time/units ratio: to Always 1 Unit.
- Change setting Always Private Pay to Yes.
- Go to the Rates tab.
- Set Custom rate allowed to Yes.
- Click Save.
Enter Service Line
- Go to the Time Module.
- Click Add.
- Complete the Location, Staff, Client, Program, and Diagnosis fields.
- Select code BF1000 from the picklist or type it into the code search field.
- When the code is selected it will appear in the code drop-down menu and a new Custom Rate field will appear.
- The Custom Rate field may be in the Payment or Miscellaneous tab. You may move it to the Main tab by customizing your Time Add window.
- When the code is selected it will appear in the code drop-down menu and a new Custom Rate field will appear.
- Enter the full amount that the client owes from the previous system.
- Enter 1 hour in the Hours field.
- Click Save.
Billing the Balance Forward
- Go to the Billing Module.
- Click Add.
- The billing add window will appear.
- Select the Copay, Coinsurance, Deductible payer.
- Be sure the Institutional box at the top of the Billing Add window is unchecked as the code BF1000 will be a professional code type.
- Click Check.
- Assuming there are no errors, a new Create Invoice window will appear.
- Click Create.
- An invoice bill line will now appear in the Payments Module and the next time Client Statements are created the client's balance forward charge will appear.