Error Messages

• Detailed description of service
• Sub-element SV101-07 is missing. It is required when procedure code is non-specific (SV101-02 is '90899'). Segment SV1 is defined in the guideline at position 3700.
• Sub-element SV101-07 is missing. It is required when procedure code is non-specific (SV101-02 is 'H0046'). Segment SV1 is defined in the guideline at position 3700. 

Description

This error appears as a rejection in the Electronic Module. Some codes, such as  90899 and 83986 require a narrative description on the claim that details what the charge is for. 

Resolution

1. Click on the Payers Module.
2. Double click to open the payer.
3. Click on the Rates tab.
4. Click on the Codes sub-tab.
5. Enter the code here with a rate of $0.00 (or leave rate as is if this is where you keep rates).
6. In the Narrative Description column, type in the code's description.
   • The description MUST be 20 characters or less, including spaces.
   • The most common description for this code is Care Coordination; however, it may be different based on use and payer contract. 
7. Click Save.
8. Resend the claim.