Overview
This article will walk you through how to obtain direct messaging for your database.
Obtain Direct Addresses From Inpriva
In order to use the Direct Messaging functionality in the Messaging Module, your agency must first obtain a Direct Address from Inpriva for your respective staff. Please submit a ticket to Procentive Support and Procentive will make a referral to Inpriva for you. You will then be contracted by Inpriva. If you do not have permission to send a ticket to Procentive, you will need to request this from your agency's Procentive Champion.
NOTE: There is a one-time set-up fee per database.