Cause of Service Line Split

A potential scenario that could cause a service line to split may include the following steps or setup:

• The service line has been entered in the Time module > Add window for more than 1 unit.
  
  
   
• After saving, there now appears to be two entries for the same DOS with different unit amounts; this is the split.
  
  
   
• In the Client module > Payers tab > Authorizations sub-tab there are two authorizations entered with overlapping dates that cover the DOS entered in the Time module. One authorization does not have enough units to cover the full amount of units entered for the DOS and therefore in the Time module, there will be two service lines; one to use up the remaining units available on one authorization and another line to pull units from the second authorization on file.