Overview

Where you will find the most recent communication about product updates, payer changes, agency communication and so on.

Access Procentive Updates

Click Updates button in the upper right corner.
- You will be brought to https://customersuccess.procentive.com/live-updates/

When you encounter an issue that you believe might be a known issue, please access the Live Updates to see if it is a known issue.
- If it is a Known Issue, the Live Updates page will be updated with more information, as it becomes available.
- If there is no Known Issue the system will display the following, All Systems Go! Current Status: No Known Issues
- If you do not see your issue on the Live Updates page, please send a ticket to Procentive.
When you want to learn more about new features within Procentive, click the LEARN MORE button located under the New Feature for that release date.