Overview
Confirmation of appointment reminders sent via text to a client can be verified within the appointment. Here, you will be able to see the time/date the message was sent, to which number, the delivery status from the carrier, the message sent & the reply to the message, if one was given.
SMS Delivery Confirmation
To verify the message sent:
- Go to the Appointments Module.
- Double click on the appointment in question to open it.
- Click the reminder link.
- Here, you will see the following information:
- The ? after the deliver status will display a legend of Delivery Status From Cell Carrier descriptions.
- The ? after the deliver status will display a legend of Delivery Status From Cell Carrier descriptions.