Address Pended Prescriptions

Review a list of any unsent prescriptions from the Tasks page. From here, you can see the patient, drug, prescriber, location, and date for every pended prescription at your practice. After reviewing the pended prescriptions on the Tasks page, you will need to locate the patient in your EMR to access the pended prescription and send it to the pharmacy.

Jump to Section: [Review Pended Prescriptions] [Transmit a Pended Prescription] [Edit and Transmit a Pended Prescription]

Review Pended Prescriptions

1. Navigate to the Unsent Prescriptions section of the Tasks tab to review all Pended Prescriptions at your practice.
   
   
   
2. Select the Patient with Pending Prescription at the top > click Connect. 
3. Review the Pended Prescription in the Pending Rx list on the patient's Compose Rx page.
   

   NOTE: A patient may have multiple Pended Prescriptions. Make sure the appropriate prescription is selected.

    
   
   
   
4. Click the Edit button to add or edit Sig Instructions and Dispense Information, or click the Prescribe button to send the prescription to the pharmacy.
   

   NOTE: Prescriptions may be pended with or without complete Sig Instructions or Dispense Information. Only complete prescriptions will transmit to the pharmacy. Incomplete Sig and Dispense Information is highlighted in yellow.

    
   

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Transmit a Pended Prescription

If a Pended Prescription has complete Sig Instructions and Dispense Information, and you don't need to make any changes, you can transmit it to the pharmacy directly from the Pending Rx list.

1. Make sure the appropriate Pended Prescription is selected, then click the Prescribe button. The Transmit Rx screen opens.
   
   
   
2. Click the Transmit button to send the prescription to the patient's pharmacy.
   
   
   

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Edit and Transmit a Pended Prescription

If a Pended Prescription is missing required information, those sections are highlighted in yellow on the Pending Rx list. You must complete the prescription before it can be sent to the patient's pharmacy. You can also make changes to previously entered Sig Instructions and Dispense Information. 

1. Make sure the appropriate Pended Prescription is selected, then click the Edit button. The Sig Builder opens.
   
   
   
2. Enter Sig Information and Dispense Instructions, then click the Prescribe button.
   
   
   
3. Review Benefits and Coverage Information, then click the Prescribe button.
   
   
   
4. Click the Transmit button to send the prescription to the patient's pharmacy.
   

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