Related article: Renew an Active Prescription
Questions and Timestamps
1:03 – Refill Walk Through
11:19 – How do you deny a refill request for someone who isn’t in your database?
- From Tasks tab, click the patient Name > Click Deny button.
12:30 – How can I see if an Rx has been sent?
- Click Edit drop-down > Select Details > See Verified Status. Verified means the pharmacy has received it
16:34 – How do I change an Allergy?
- From Compose Rx screen, click Add button > Add in the Allergy as appropriate.
17:56 – Can see Meds that others add-in?
- You can pull in SureScripts history. Under Patients Name click SureScripts Drug History link > Select Time Period.