New to Procentive

Log on & Navigate Procentive

• Welcome Video: Introduction to Procentive
• Log In for the First Time
• Navigate Procentive Modules

Computer and Browser Settings

• System Requirements for Procentive
• Allow Procentive Pop-Ups

Knowledge, Onboarding, and User Community

• Understanding Knowledge Hub Notes
• ProCare User Community Forum
• Navigate Knowledge Hub
• Onboarding: Implementation Success Plan

Getting Started

• Required Clinical Charting Videos
• Create a Ticket to Ask for Help
• Careful vs Costly Communication: Procentive, ePHI, and You
• Understand Permissions
• The Claims Process
• Contact Procentive

Staff

• New Intake or Support Staff
• All New Staff
• New Clinical Staff